Formats depend on the design
PNG is a raster format that can preserve transparency when supplied. JPG is a raster format without transparency. SVG is a vector format and is included only where a prepared vector file exists. ZIP is a container, not an additional image format.
Check the product page for formats, file sizes and dimensions. Do not assume that every design includes SVG, a transparent background, a particular resolution or editable layers.
Preview and purchased version
Public previews are watermarked. Delivery copies are prepared separately; the purchased revision is recorded with file checksums in the order. Later edits to the catalog do not replace that purchased snapshot.
A thumbnail or License record is not an editable artwork file. Check resolution and visual quality before tattooing, printing or manufacturing. No skin-safety, regulatory approval, likeness clearance or fitness for a particular process is implied.
Troubleshooting
Save the downloaded file before opening it. Extract ZIP files with a current archive utility and use software compatible with the listed format. Keep the filename and order reference when reporting a problem.
Contact support.flashmason@gmail.com. Our response target is 3 business days. Statutory deadlines take priority over this service target.